Everything you need to know about M.A.K Glass,
Canada's #1 Online Smoke Shop
M.A.K Glass is a fully licensed online Canadian drop - shipping smoke shop. We provide premium products with fast shipping & exceptional customer service.
Drop - shipping our premium smoking products allows us to provide an ever growing list of bongs, dab rigs, hand pipes & other smoking products while providing the best prices possible.
We also make & sell handmade epoxy creations. These items are made with premium, non- toxic epoxy resin and are fully customize-able. All handmade by M.A.K Glass products are packaged by M.A.K Glass to ensure complete customer satisfaction.
M.A.K Glass is currently a fully licensed online Canadian head shop, we DO NOT have a physical store for customers to purchase products at this time.
Our premium smoking products are shipped directly from our suppliers in Calgary, AB & Toronto, ON. It takes approximately 3 business days to process orders BEFORE they will be shipped, you will be notified via email of all updates on your order.
Does M.A.K Glass Offer Gift Cards?
Gift Cards are offered through our Instagram Page (@mak_glass).
*These gift cards may only be used towards our epoxy resin items and are non refundable*
What Payment Methods Are Accepted At M.A.K Glass?
M.A.K Glass currently accepts payments via Email Money Transfer (EMT), PayPal & Sezzle.
Sezzle allows you to purchase products now & pay later with NO INTEREST!
WHAT IS YOUR RETURN POLICY?
All smoking products are considered final sale and may only be replaced/ refunded with approval by M.A.K Glass. Custom handmade by M.A.K Glass items will not be shipped until the customer has approved of the final product.
HOW DO WE CONTACT M.A.K GLASS?
You can contact M.A.K Glass anytime via on site chat
(located at the bottom right hand corner of the screen)
We will respond as soon as possible to answer ANY questions Or concerns that you may have.
HOW LONG IS PROCESSING & SHIPPING?
It takes up to 3 business days to process an order once we have accepted/ received your payment. Once we begin processing your order you will be notified via email. Our products are shipped directly from our suppliers in Calgary, AB and Toronto, ON. You will be notified via email about every update concerning your order.
All handmade by M.A.K Glass products are packaged & shipped by us to ensure complete satisfaction. We ship our handmade products via Canada Post & you will be provided tracking information right after we have accepted/ received your payment.
Custom handmade orders are subject to processing/ curing time contact us for details.
Please visit our U.S Smoke Shop if you are looking for products available outside of Canada. Contact us via our onsite chat OR email if you are looking for specific products, a member of M.A.K Glass will get back to you ASAP to assist you i finding the gear you require!
What Is Drop- Shipping?
"Drop-shipping is a retail fulfillment method where a store doesn’t keep the products it sells in stock. Instead, when a store sells a product using the drop-shipping model, it purchases the item from a third party and has it shipped directly to the customer. As a result, the seller doesn’t have to handle the product directly."
The biggest difference between M.A.K Glass and other retail smoke shops is that M.A.K Glass does not own or stock any of the products we sell. Instead we purchase our products as required from our suppliers in Calgary, AB & Toronto, ON.
This allows M.A.K Glass to offer a LARGE variety of premium bongs, dab rigs, hand pipes & other smoking products at the best prices available. Another benefit from drop-shipping our products is that they NEVER sit and collect dust!
You are ALWAYS shipped a new product directly from our supplier.
Please contact us with ANY questions OR concerns you may have.